Privacy Policy

Effective Date: 29 Oct 2025

Garden Solutions (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect:

Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details.

Order Details: Products purchased, order history, and preferences.

Website Usage Data: IP address, browser type, and device information (collected automatically for site functionality and security).

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and delivery.

Communicate with you about your order, shipments, or inquiries.

Provide customer support and handle refunds or replacements.

Improve our website and customer experience.

Comply with legal and tax requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Shipping carriers (e.g., UPS, USPS, FedEx, DHL) to deliver your order.

Payment processors to securely complete transactions.

Service providers who help us operate our website and services.

Legal authorities if required by law or to protect our rights.

4. Data Security

We use commercially reasonable safeguards (such as encryption and secure provider hosted web servers / services) to protect your personal information. However, no online system is 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, though some features may not work properly.

6. Shipping Policy

Orders are shipped primarily from Florida, with occasional fulfillment from California based on product availability.

We pack produce carefully to maintain freshness, but please note that perishable items should be received promptly.

Delivery times depend on your location and carrier services. Tracking information will be provided once your order ships.

7. Refund & Replacement Policy

Due to the perishable nature of our products, we do not accept returns of fresh produce.

If you receive damaged or spoiled items, please contact us within 48 hours of delivery with photos, and we will provide a replacement or credit.

For non-perishable items (dried fruits, dried herbs, seeds, etc.), unopened packages may be eligible for a refund or replacement within 7 days of delivery.

Refunds (if applicable) will be issued to the original payment method.

8. Your Rights

Depending on your state and applicable law, you may have the right to:

Request access to or deletion of your personal information.

Opt out of marketing emails (unsubscribe link provided).

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

11. Contact Us

For questions about this Privacy Policy, shipping, or refunds, please contact us:

📧 Email: support@a2zgardensolutions.com OR a2zgardensolutions@gmail.com
📞 Phone: 925-587-8485
📍 Mailing Address: 2517 Peekskill Road, Valrico, FL 33594